Privacy policy

At Handyman of south Charlotte, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you use our website.

customer data we collect

We may collect the following types of information:

  • Contact details: Name, phone number, email address, service address.

  • Service-related communications: SMS messages exchanged between you and Handyman of South Charlotte, including appointment confirmations, reminders, and updates.

  • Website usage data: IP address, browser type, and browsing activity on our website.

How we use your data

We use your information solely to:

  • Confirm, schedule, and update your service appointments.

  • Request additional information (such as photos) to prepare for your service.

  • Respond to inquiries and provide customer support.

  • Improve our website and service offerings.

We do not sell or share your personal information with third parties except as required by law.

Protecting your privacy

We implement robust security measures to protect the privacy of your data. This includes encryption, secure servers, and regular security audits. Our commitment is to safeguard your personal information from unauthorized access, use, or disclosure, ensuring a safe and secure experience with Handyman of south Charlotte.

SMS Notifications

By providing your phone number, you consent to receive SMS messages for service-related purposes only.

  • You can opt out at any time by replying STOP to any message.

  • To get help, reply HELP or contact us directly.

    Standard message and data rates may apply.

 

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law.

Your Rights

You may request to access, update, or delete your personal information by contacting us using the details below.

contact us

For any questions or concerns regarding your privacy, please don't hesitate to reach out. We're here to ensure your data is protected and that you have a clear understanding of our privacy practices.